Metro Samrudhi Nidhi Limited ( Sub Banking )

Privacy Policy

Privacy Policy
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Privacy Policy

Effective Date: 10-08-2021   |   Last Updated: 10-11-2025

1. Introduction

Metro Samrudhi Nidhi Ltd (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our branches, website, or use our mobile/sub-banking services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from our members and users:

  • Personal Information: Name, address, date of birth, contact number, email ID, photograph, and signature.
  • KYC Documents: Aadhaar card, PAN card, voter ID, passport, or any other government-issued ID.
  • Financial Information: Bank account details, deposit/loan details, transaction history, and nominee details.
  • Digital Usage Information: IP address, browser type, device information, and usage data when using our website or mobile app.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To verify your identity and complete KYC requirements.
  • To open and manage your accounts (savings, deposits, loans).
  • To process financial transactions and provide customer support.
  • To comply with applicable laws and regulatory requirements under the Companies Act, 2013 and Nidhi Rules, 2014.
  • To send you service updates, statements, and promotional offers (with your consent).
  • To improve our products, security, and digital services.

4. Information Sharing and Disclosure

We do not sell or rent your personal data. However, your information may be shared with:

  • Regulatory authorities (MCA, RBI, or Income Tax Department) as required by law.
  • Authorized third-party service providers who assist in operating our banking or digital platforms (under strict confidentiality agreements).
  • Legal entities during investigations or legal proceedings when required by government authorities.

5. Data Security

We implement appropriate administrative, physical, and technical safeguards to protect your personal data from unauthorized access, misuse, or loss. Your data is stored securely on our systems and is accessible only to authorized personnel.

6. Your Rights

You have the right to:

  • Access or update your personal information.
  • Withdraw consent for marketing communications.
  • Request deletion of your information, subject to legal and regulatory requirements.

7. Cookies and Digital Tracking

When you use our website or mobile app, cookies may be used to enhance your browsing experience and improve security. You may disable cookies through your browser settings if preferred.

8. Updates to this Policy

We may modify or update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the updated date.